FIQCU Privacy Policy
This policy applies to the FIQCU web platform at fiqcu.com and the FIQCU mobile app. It explains what data we handle, why we handle it, and the choices available to you.
We may collect information you provide directly, such as account details, company or role information, documents you upload, support requests, and any data submitted through the FIQCU platform or mobile app.
We may also collect technical information automatically, including device identifiers, app version, browser type, log data, IP address, and usage analytics to help us keep the service secure and reliable.
We use your information to provide and improve FIQCU services, authenticate users, process approvals, support inspections and certification workflows, respond to requests, and send important service notifications.
We do not sell your personal information. We may share information with authorized users in your organization, government or regulatory stakeholders where required for the service, and trusted service providers who help us operate the platform.
We keep information only as long as needed for operational, legal, and compliance purposes. We use administrative, technical, and physical safeguards designed to protect your information, but no system can guarantee absolute security.
The FIQCU mobile app may request access to device features such as the camera, files, notifications, or location when those permissions are necessary for workflow features like document capture, scanning, or push alerts. You can manage most permissions in your device settings.
Depending on your role and local law, you may be able to access, correct, or request deletion of certain information. You can also control some notification preferences inside the app or by contacting our support team.
We may update this policy from time to time. If we make material changes, we will post the revised version here and update the effective date below.
If you have questions about this policy or how FIQCU handles personal data, please contact the FIQCU team through the support channel provided in the app or on the platform.
You can also view the FIQCU Connect App Quick Guide here: ConnectApp Quick Guide PDF.
Effective date: June 23, 2026